Refunds & cancellation
Cancelling a plan
You can cancel any plan at any time from the Account page with "Manage billing". Your plan stays active until the end of the period you've paid for, then doesn't renew.
Monthly purchases and renewals are not refundable. Your first annual payment can be fully refunded if requested within 14 days; after that, no refunds. Cancel anytime and keep access until the paid period ends. We email you 7 days before an annual renewal. Your statutory rights are unaffected.
Refund requests: hello@thegirlcodeunlocked.com
Plans and promotions
Basic costs €7/month or €70/year with 15 decodes per month; Plus €18/month or €180/year with 150 decodes and 20 assistant messages per month; Pro €39/month or €390/year with all tools. Allowances reset every month, including yearly plans, without rollover. Bonus credits remain available. Subscriptions renew automatically until cancelled. Cancellation keeps access through the paid period; upgrades apply immediately with proration; downgrades apply at renewal.
Right of withdrawal
What She Meant is a digital service delivered immediately. At checkout you ask for immediate access and acknowledge that you lose your right of withdrawal once you use the service. Used credits are not refundable.
I want immediate access and understand I lose my right of withdrawal once I use the service.
How to ask
Email from the address on your account, with the date of purchase.